Terms and Conditions

Terms & Condition

These Minnts Connectbiz – Terms and Conditions (“Terms and Conditions”) set out the terms upon which Minnts Sdn Bhd(“Minnts”) will provide Connectbiz (“Connectbiz”) services to the Customer. By using and continuing to use the Connectbiz services, the Customer represents, warrants and undertakes that the Customer has read, understood and agrees to be bound by these Terms and Conditions and any additions or amendments as may be made thereto by Minnts at any time and from time to time.


Connectbiz Limited or one of its affiliates sells to the client, who purchases same, the services described on the attachment of this contract (the “Advertising Services”) for the indicated monthly or lump sum fee (the “Fees”) and pursuant to the current Terms and Conditions (the “Contract”). Following the date of the execution of this Contract, Connectbiz will on or about the date indicated: provide the Advertising Services; publish the print advertisement in selected Connectbiz print directories; and begin offering the digital advertisement in the digital (electronic or mobile) directories.


The client shall respect stipulated product fulfilment timelines and provide Connectbiz all information as may be reasonably required to fulfil its obligation under this Contract. Should the client not provide all information required, is unreachable despite numerous attempts or fail to respect stipulated product fulfilment timelines, Connectbiz, after reasonable effort to communicate with the client, may begin billing client the Fees and if possible, provide the Advertising Services as is.


Unless the product description states otherwise this Contract and the Advertising Services are automatically renewed for consecutive subsequent periods (each a “Renewal Period”) equal in length to the initial term (the “Initial Term”) (Renewal Period and Initial Term collectively referred to as the “Term”), unless the client gives CONNECTBIZ a written notice of non-renewal at least 45 days (or at least 90 days for any print advertising) (individually and collectively the “Non-Renewal Delays”) before the end of the Initial Term or any Renewal Period. The client acknowledges that Connectbiz may, from time to time, change the date of closing or of publication of the Connectbiz print directory relating to the Advertising Services purchased, and that any Initial Term or Renewal Period, typically of 12 months, may be reduced or increased, at Connectbiz’s sole discretion, and the corresponding Fees reduced or increased proportionally to the reduction or increase in the Initial Term or the Renewal Period. The parties agree that no adjustment to the Fees shall be made when the Initial Term or Renewal Period is not reduced or extended by more than 1 month.


The Fees due pursuant to this Contract may be increased annually by Connectbiz, in accordance with its standard practices. The client shall pay Connectbiz the increased Fees upon receipt of a notice of increase from Connectbiz.


The client is responsible for ensuring that the billing information and payment information (including but not limited to name, mailing address, email address, telephone number, credit card information and/or banking information) are accurate and current. The client, by providing its credit card, banking information or any other preauthorized payment method in order to remit a payment, authorizes Connectbiz to charge the client’s credit card or bank account for all Fees or amounts due under this Contract. The client must notify Connectbiz of any changes to the billing and payment information. Should the client fail to update its billing information upon change with Connectbiz, Connectbiz may charge the client for any associated Fees it incurs as a result of said failure. There will be a 30 days refund policy upon payment.


Connectbiz may terminate this Contract or any portion of the services provided hereunder at any time for any reason by providing the client with a thirty (30) day written notice. Unless terminated because of the client’s Default, Connectbiz shall reimburse all Fees and other charges for unrendered services paid by the client. That sum is paid as liquidated and ascertained damages by CONNECTBIZ to the client as full and final settlement and satisfaction of Connectbiz’s entire liability for any loss, damages, costs and/or expenses suffered or incurred by the client arising from an early termination.


The client acknowledges that the Term is a material element of this Contract and an essential consideration for Connectbiz’s agreement to offer the Advertising Services. The client shall not unilaterally terminate this Contract.

For any Renewal Period, the client may terminate this Contract for any reason by providing Connectbiz with 3 months’ prior written notice, and the client shall then pay to Connectbiz any amount owing under this Contract in respect of services which shall have been provided, or any amount incurred by Connectbiz, up to the effective date of termination.


The client shall be in default of this Contract should any one of the following occur (a) the client does not pay the Fees due pursuant to this Contract; (b) the client ceases doing business (c) the client reproduces either a portion of or in its entirety the Advertising Services created by Connectbiz in any other media without Connectbiz’s written consent; (d) the client doesn’t fulfil or respect its credit conditions; or (e) the client breaches any other of its obligations under the Contract (hereinafter collectively referred to as a “Default”);

On the occurrence of any Default, Connectbiz may, without any liability, terminate this Contract immediately and/or suspend the Advertising Services upon 48-hour notice. Furthermore, in case of a termination, all Fees for the remaining Term under this Contract shall become immediately due and payable to Connectbiz as liquidated damages.


The client acknowledges that, in order to promote the Advertising Services, Connectbiz may convey data, including statistics, estimates of performance or other tConnectbizes of information, which illustrate the results obtained by certain Connectbiz clients, or average results obtained by certain groups of Connectbiz clients. Connectbiz declares that such data is, to the best of its knowledge, accurate and that said data has been obtained from credible and independent sources. The client also acknowledges that such data is conveyed solely for informational purposes, that Connectbiz does not conduct any analysis regarding the client’s business and that consequently, the results obtained by the client may vary considerably from client to client.


The client acknowledges and agrees that Connectbiz may aggregate, display and publish third party content related to the client, as well as distribute or publish the client’s content to third party partners of Connectbiz. Further, the client acknowledges and agrees that Connectbiz shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with third party content or the distribution or publishing of client’s content to third party partners. The client releases Connectbiz from all liability with respect to third party content or the distribution or publishing of client’s content to third party partners.


The client warrants that it is authorized to publish the print advertisement under the heading and in the territory indicated on the reverse side of this Contract, and to display the digital advertisement and the Website. The client warrants that it holds all permits or licenses which may be advertised, including any license to practice issued by any professional or other regulatory body exercising its jurisdiction over the client’s activities. The client further warrants that it holds all the rights to use the trademarks or trade names included in the print and digital advertisement and the Website and that such use does not violate any provision of any law or statute, including the Trademarks Act, the Copyright Act and any other law or statute relating to intellectual property.

To the extent Connectbiz collects or otherwise processes personal information in the course of providing the Advertising Services, client represents and warrants that Connectbiz is authorized to process such information and that client has obtained all necessary consents and provided all necessary notices as required under applicable privacy laws.


The client acknowledges that Connectbiz provides a very large number of advertising services and that errors may thus occur. Connectbiz cannot provide the Advertising Services, on an economic basis, without the benefit of a limitation of liability clause. Consequently, the client also acknowledges that such a limitation of liability clause is a material basis of this Contract, that such a limitation of liability constitutes an essential consideration of Connectbiz’s undertaking to offer the Advertising Services for the Fees agreed upon.

In the case of any error or omission in the Advertising Services, Connectbiz’s liability will be limited to the sum of the Fees due pursuant to this Contract for the Initial Term or any applicable Renewal Period for the affected Advertising Services. The client acknowledges that the present limitation of liability equally applies to the client’s telephone service provider and third-party vendors of Connectbiz, if applicable. The client must notify Connectbiz of any errors or omissions in the Advertising Services within forty-five (45) days of Connectbiz having provided the Advertising Services. Should the client not notify Connectbiz within said notice period, the client shall forfeit all rights related to such errors or omissions.


The client acknowledges that Connectbiz may, from time to time, update these Terms and Conditions and the Advertising Services. Connectbiz may modify the Advertising Services if said modification is to the advantage of the client or such modification does not substantially affect the rights and obligations of the client. The client is bound by any such modifications from the moment the client receives a notice to that effect. The current version of the Terms and Conditions can be found at https://connectbiz.minnts.com/?page_id=4502&preview=true


Connectbiz may assign this Contract or any of its obligations and any payment due under it to a third party without prior written consent from the client. The client may not assign this Contract without Connectbiz’s prior written consent. If the client sells its business or its assets, then the client shall promptly notify Connectbiz and Connectbiz may consent to the assignment.


The client acknowledges that it is not authorized to use Connectbiz’s name or any of its trademarks without the prior written consent of Connectbiz. The client also acknowledges that Connectbiz owns the intellectual property rights related to the Advertising Services, including but not limited to the print and digital advertisement, the Website and video. The client undertakes not to reproduce same without Connectbiz’s prior written consent. Notwithstanding the foregoing and provided the client is not in default of payment of Fees and as permitted by usage license, upon expiry of the Initial Term client may obtain all transferable intellectual property associated with their Website and video. In such event, the client agrees to abide by Connectbiz’s suppliers’ license agreements.


Personal information about clients will be used by authorized Connectbiz employees to enable Connectbiz to open and administer the client’s account, meet its obligations under this Contract and to provide the requested Advertising Services to the client. Personal information we collect includes names, contact information, payment information and, in some circumstances, credit history (with the consent of the client). Personal information may be shared with agents or contractors who provide services on behalf of Connectbiz. Our written agreements with such agents and contractors ensure that personal information can only be used for the purposes for which it was shared and that these agents and contractors handle the personal information in accordance with Connectbiz ‘s Privacy Policy which may be found at https://connectbiz.minnts.com/privacy-policy/. Some of Connectbiz’s agents or contractors are located in Malaysia. As such, personal information may be stored in the Malaysia or other jurisdictions and may be subject to foreign laws, which may require disclosure of personal information to government agencies or law enforcement. The client may address a request for access or changes to their personal information at https://connectbiz.minnts.com/contact/ or by calling 03-9213 0434. Connectbiz may use the client’s name, email address, street address, telephone number and other general business information for the purposes of sending marketing communications about Connectbiz’s products and services. The client can opt-out at any time, upon request to Connectbiz’s Customer Service and, where applicable, by following the unsubscribe instructions in our marketing communications.


This Contract is governed by the laws applicable in the Malaysia where it is entered into.


The parties acknowledge that they have requested that this Contract be drafted in the English language

Version 1.0 September 2020